A modern inbox for Shopify support teams
Capture customer emails, reply as a team, and keep order context at hand. Connect Gmail in one click and start resolving tickets faster.
Order #1043 delayed
jane@example.com
OPEN
Refund request for #1009
liam@example.com
IN_PROGRESS
Address change
maria@example.com
CLOSED
Where is my order?
noah@example.com
OPEN
Shared inbox
One place for all support emails with real-time updates.
Gmail connect
OAuth connect, reply in-thread, no SMTP setup.
Team workflows
Assign, set status and priority, see activity.
Shopify context
View customer orders alongside the conversation.
Step 1
Create a team
Invite teammates and set roles.
Step 2
Connect Gmail
Authorize your support mailbox in seconds.
Step 3
Resolve tickets
Reply, assign, and close with context.
Frequently asked
Is Gmail required?
No, but it’s the fastest to start. Other channels can be added later.
Can I invite my team?
Yes, roles and invites are built-in.